Java Plug-in Software Support

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Currently Sun offers two types of support for the Java 2 ^TM Runtime Environment, Standard Edition (including Java Plug-in Software). Both per incident "developer level" support and contract-based support are offered by Sun's worldwide support group.

Per Incident Support

Per incident developer support is available through Sun Support Access .

Contractual Support

If you currently have contractual technical support from Sun Microsystems, contact your Enterprise Services support account representative and ask about adding support for Java Plug-in Software .

If you don't have contractual support from Sun but would like to obtain it, contact your local Sun Enterprise Services support office. To find the nearest support office, please call 1 800 USA-4SUN (US and Canada only) or visit http://www.sun.com/service/contacting.

Note - For contract support, it is helpful to guide your support account representative to page 35 of the "May 1999 Sun Microsystems Enterprise Services End User and Reseller Corporate Price List".